Introducing GuestPrime OS

AI Powered Operating System for Modern Venues

We don't build fragmented tools. We orchestrate entire operations for Hotels, Hospitals, Restaurants, Clinics, and Malls.

GuestPrime Orchestration Dashboard
Live AI Chats
248
Active Hotspot Users
1,024
Pending Tickets
12

EMPOWERING DIVERSE SECTORS GLOBALLY

Hotels & Resorts
Hospitals & Clinics
Restaurants & Bars
Shopping Malls
Event Venues

The Operational Paradigm Shift

Stop buying fragmented tools. Orchestrate your entire venue operations from a single intelligence center.

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The Old Way: Fragmented Systems

  • Separate QR Menu / Order provider
  • Isolated Hotspot Gateway
  • Standalone WhatsApp Chatbot
  • Complex, expensive POS/PMS/HIS connectors
  • High manual workload & zero data sharing
  • Poor, disconnected customer experience
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GuestPrime: Unified Orchestration

  • AI Concierge (WhatsApp + Web)
  • QR Ordering System seamlessly integrated
  • Hotspot Management with dynamic Mangle queues
  • Reservation System for Spas, Tables, & Clinics
  • SLA Automation & Ticketing across departments
  • White-label Guest App without downloads
Enterprise Infrastructure

Core Technology Engine

Built on cutting-edge architecture to ensure real-time performance and scalability across any venue.

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Multi-LLM AI Gateway

Switch seamlessly between OpenAI, Gemini, and Claude. Use your own API keys for complete control.

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Real-Time Orchestration

WebSockets and Horizon Queues power instant communication between customers, staff, and AI.

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RAG Knowledge System

Vector database integration allows the AI to accurately retrieve venue policies, menus, and guides instantly.

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Redis Memory Layer

Maintains conversation context across multiple sessions for human-like, intelligent interactions.

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Read-Only System Integration

Zero risk database access. We verify data from your PMS, POS, or HIS without ever writing to sensitive systems.

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Mangle Traffic Control

MikroTik Mangle + Queue Tree for seamless hotspot speed changes without disconnecting users.

Everything you need.
Orchestrated perfectly.

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Hotspot OS & Bandwidth Orchestrator

Enterprise-grade network gateway with PMS room authentication, Timed Voucher generation, SMS verification, and MikroTik speed optimization.

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Sustainability & Green Campaigns

Enable guests to promise eco-friendly pledges, double-check actions via Housekeeping forms, and claim loyalty rewards or gifts.

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Digital Menu & Ordering Platform

Pinpoint location ordering for beach sunbeds, rooms, and tables. Features allergen filters, waiter paging, and multi-station KDS routing.

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WhatsApp AI Concierge & Chat Hub

Welcome guests dynamically. Multi-LLM AI answers hotel FAQs via RAG, automatically schedules maintenance SLAs, and translates live chats.

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Unified Booking & Reservation Engine

Visual grids for Beach Cabana choices, SPA bookings with therapist filters, Valet calls, and sports facility rentals.

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70%
Reduction in Service Calls
3x
Increase in Digital Upsells
0
Language Barriers
100%
Uptime with Mangle Queues

Scalable Business Model

Designed for single venues, enterprise chains, and proactive IT resellers.

SaaS Per Venue

Predictable monthly subscriptions based on capacity. Full access to the GuestPrime OS ecosystem.

Modular Pricing

Only pay for what you use. Start with QR Menus and AI Chat, scale up to Hotspot Monetization later.

Reseller System

White-label dashboard for IT agencies. Manage hundreds of venues, control margins, and sell router-less packages.

Enterprise Security

Military-Grade Compliance

Your customers' privacy and your data's integrity are our top priorities. GuestPrime is built from the ground up for global compliance.

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    GDPR & KVKK Compliant Strict data handling and automated checkout teardown for maximum privacy.
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    Masked Customer Data Role-based access control. Phone numbers are masked (+44 7*** *** 12) for unauthorized staff.
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    Anti-Spam Protection Automated blocking mechanisms for departed users and external spam messages.

Frequently Asked Questions

Do users need to download an app? +
No. GuestPrime uses a White-label PWA (Progressive Web App). Users simply scan a QR code or connect to the Wi-Fi to access the full experience instantly.
Can we use our own AI API Keys? +
Yes. The Multi-LLM Gateway allows you to securely input your own OpenAI, Gemini, or Anthropic API keys to control costs and billing directly.
How does the Read-Only Integration work? +
GuestPrime reads data to verify identities (e.g., room/bed numbers, reservations). It never executes write commands to your core PMS/HIS/POS, ensuring zero risk of database corruption.

GuestPrime = Venue OS Era

β€œWe don’t digitize businesses. We redefine them.”